Paste as plain text
When entering data into a web site, do you type it directly, or paste in from word/web sites? If you paste in, use a 'paste as plain text' if it exists, or perhaps go via windows notepad to see if there are any odd characters as notepad will not be able to handle them. Then you can remove them, and copy/paste from notepad instead.
Note that our savvy CMS will handle this for you in the rich text editor.
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